Yes! The X10 Pro Omni supports multiple floors, and users can choose to save one or multiple maps by enabling the Multi-Map Saving feature in the eufy Clean app. Please follow the instructions shown below:
Click the Settings icon on the top right corner＞ click Manage Map ＞turn on the "Multi-Map Saving" switch.
Please note that the"Multi-Map Saving" switch is turned off by default. When the Multi-Map Saving switch is turned on, the robot can save multiple valid maps, which are saved both locally on the robot and eufy cloud. Please note that up to five maps can be saved. If the Multi-Map Saving feature is not enabled, the newly created map will replace the old map.
When a cleaning robot operates on a floor without the Omni station, it adapts its cleaning strategy to ensure optimal performance.
Upon completing a cleaning cycle on a floor lacking an Omni station, the robot is programmed to return to its starting point. This default behavior ensures that the robot does not wander aimlessly or become stranded away from its charging dock or maintenance area. The absence of an Omni station also affects the type of cleaning tasks the robot can perform effectively. For vacuum tasks, the robot operates as usual.
However, mopping tasks present a different challenge. Without the Omni station, the robot cannot clean or moisten its mopping mop pads as it would typically do to maintain cleaning efficiency. To ensure that the cleaning quality is not compromised, the robot automatically switches to a "vacuum-only" mode. This adjustment prevents the robot from spreading dirt or leaving streaks on the floor with a dry or dirty mop.
For users who require mopping services on floors without an Omni station, it is essential to ensure that the robot has access to an Omni station on the same floor where the cleaning task is being performed. This allows the robot to maintain its mopping pads in optimal condition, providing a thorough and effective cleaning.
If you have any further questions, please don't hesitate to contact us for assistance.
