Details
Related Articles
Manuals & Downloads
Support Videos
How secure is the eufyCam system?

The eufySecurity system is designed to maintain a high level of security to keep your uploaded videos private and secure in the cloud:

 

1. AES-128 encryption protects your account information, and bank-grade AES-128 encryption protects your local storage.

 

2. Account authentication over a secure HTTPS connection prevents eavesdropping.

 

3. Only users who have both the login name and password can access eufyCam and previous recordings.

 

4. Videos on local storage cannot be read directly by a desktop computer. Access to videos on local storage is possible only via the eufy App, through a web portal, or a eufy desktop application with the correct login information. The eufy desktop application will be available in a future software update.

 

5. Communication between HomeBase/E/2 and eufyCam/E/2/2C/2 Pro/2C Pro is based on a proprietary wireless protocol; laptops and smartphones cannot detect the network or connect to it.


For more information, please refer to Privacy Policy and Privacy Commitment.

Resolved
Unresolved
Copied
270 Results
S380 HomeBase (HomeBase 3) Compatibility
157635 views/30 likes/2024-12-25 14:45:40
HomeKit on eufySecurity Devices
110690 views/5 likes/2025-04-07 18:37:55
How to View eufySecurity Cameras on a Computer
38360 views/6 likes/2025-04-07 18:27:47
Compatibility Between eufySecurity Devices
1944 views/2 likes/2025-08-01 15:16:45
What type of microSD card does eufySecurity device use?
18933 views/2 likes/2025-04-07 18:27:10
Share Your eufySecurity Devices With Your Family
18011 views/4 likes/2025-04-07 18:27:23
Using NAS Storage Step by Step
18577 views/1 likes/2025-04-07 18:04:31
Introducing Cloud Backup
8504 views/1 likes/2025-04-15 14:12:20
Which eufy cameras work with HomeKit?
193234 views/44 likes/2023-01-06 11:49:40
Two-Step Verification for eufySecurity App
26843 views/10 likes/2025-04-07 18:27:11
View More
Manuals & Downloads
T8113S_EU Declaration of Conformity
Download
‬⁡‌​⁢‬⁣‬‌⁢⁣‌⁣⁢⁢​⁤​⁣‬‬​‌​​⁣‌⁡‍‬​‬‍⁢⁤‍⁣​‍‌​‬⁢【T8010】【HomeBase 2】EU Declaration
Download
eufyCam_2C_Pro_Set_Manual_us
Download
RoboVac 30C_Manual_EN
Download
video_Doorbell_2K_(Wired)_Manual_us
Download
Motion_Sensor_manual_us
Download
RoboVac 35C/25C_Manual_EN
Download
720p_Video_Baby_Monitor_manual_us
Download
HomeVac S11 Go/Reach/Infinity_EN+ES_Manual
Download
eufyCam_2_Pro_Set_Manual_us
Download
Support Videos
How to Connect RoboVac to iOS Devices
eufy 3-in-1 E20: Unboxing and Quick Start Guide Video
How to Install eufy Security Video Doorbell (Wired)
How to set up eufy Security Video Doorbell (Battery-Powered)
How to Install eufy Security Floodlight Camera
eufy Security App Functions
RoboVac X8 Series:How to Connect iOS Devices
eufy 3-in-1 E20: How to Connect to Wi-Fi (iOS/Android)
eufy 3-in-1 E20: How to Control Your Device via the eufy Clean App
eufy Clean WetVac W31: Unboxing Video