Congratulations on successfully setting up your new Robot Omni C20! You've just unlocked a world of effortless cleaning and we can't wait for you to experience it. Welcome to the eufy family, where you are not just a customer, but our top priority.
Firstly, we want you to feel at ease. Your Robot Omni C20 comes with a one-year manufacturer's warranty. Simply reply to this email if you're not satisfied with your Omni C20's cleaning performance, and your dedicated customer service representative, Regina, will handle your case and find the most appropriate solution for you.
Your Robot Omni C20 is not just a vacuum cleaner, but your personal cleaning genie. It grants your wishes for a spotless home with its mighty 7000 Pa suction for good cleaning performance. The Active Detangling Roller Brush, like a magic comb, untangles hair automatically. Thanks to its Laser Navigation and AI.Map™ 2.0, it cleans your home as thoroughly as a team of house elves. For Omni C20, we're thrilled to inform you that you'll be able to enjoy hands-free cleaning for up to 45 days!
Got questions? We've got answers! Check out the links below or visit eufy Smart Help Center for more information.
Manual: EN Manual
General
Introducing the "Room Temp Drying" Feature of the Omni C20
How does point laser technology work on the Omni C20?
Accessory Related
eufy Hard Floor Cleaning Solution Instruction
eufy Omni C20: Clean and Maintain the Accessories
Top FAQs and Voice Alerts Troubleshooting
Voice Alerts & Quick Solutions for the Omni C20
What should I do if my Omni C20 is not mopping effectively?
What should I do if my Omni C20 has poor cleaning performance?
Remember, our eufy Clean customer support team is always here to assist with any issues to ensure the best experience is delivered. If you have any comments, concerns, questions, or issues that require immediate attention, please don't hesitate to contact us.
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Thank you for choosing eufy. Now sit back, relax, and let your Robot Omni C20 take care of your cleaning chores!
Yours truly,
us team
